We accept:

  • Credit card payments (MasterCard, VISA, UnionPay)
  • Shop Pay, Apple Pay, Google Pay
  • POLi Internet Banking
  • Laybuy, Afterpay

All personal info, address, email, credit card and banking details MUST be filled out correctly to ensure we can send your purchase expediently and correctly.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorised and approved. Your credit card information is not stored on our servers.

Koco Points

Points can not be earned on sale items. Points may not apply when some promo codes are used, please check with us before ordering if you’re unsure.

Points can not be earned on gift voucher purchases.

While points do not have an expiry date, we reserve the right to cancel the loyalty scheme at any time or adjust the value of points or the amount earned for each action.

Discount Code

Discount Code can only be used once and may not be combined with any other offers.
Not valid on purchases with gift cards. Only one discount code offered per person.

Sale Items

Sale items may not be returned or exchanged. During the sale period, it cannot be combined with any other special coupon code (including complimentary 5% off coupon with subscribing newsletter) or offers. Free samples and any other free gift will not be given with purchases during sale period. 

HIKOCO Sale Policy


Prices of goods and services and delivery and other charges displayed on the HIKOCO site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing.

In the unlikely event a product is listed at an incorrect price, we may cancel any order placed and refund the full amount of the price paid.

All orders will be processed within three working days and shipped within ten maximum. 

Privacy Statement

We will use your information in the strictest confidence. We will keep your info private and we do not for any reason record credit card information.

We adhere to the requirements of the New Zealand Privacy Act 1993

If you have any enquiries please contact us via